Winter 2021/22 & Summer 2022

Special cancellation conditions

  • Confirmatory deposit:
    • For reservations a confirmation deposit will be required.
    • Reservations including deposit can be postponed for a future stay up to 7 days before arrival, but will not be refunded.
    • Cancellations made after this date will lose the deposit and 100% of the booking cost will be charged.
  • Travel restrictions:
    • In the event of government travel restrictions (lockdown or border closures), the deposit will be refunded at any time prior to arrival.
  • Travel insurance:
  • Early departure when on winter holiday:
    • When presenting a doctor’s certificate with a PCR test issued by the ‘Covid-19 Test Center Val Gardena’ there will be a no-hassle reimbursement of the rates for the days you will not be able to use for your accommodation, ski school and ski rental fees for guests who test positive for COVID-19 and their fellow travellers.
    • The usual cancellation terms apply for other diseases or accidents.
  • Prepaid offers:
    • This special conditions are also valid for Prepaid Offers.

Hotel Granbaita Dolomites

Method of payment and taxes

Deposit payments: can be made easily by credit card HERE. Only VISA and Mastercard credit cards are accepted as online payments.

Method of payment: At check out we accept payment in cash (up to € 999,00), cheques, cash cards, Visa and Euro/MasterCard and American Express.

Taxes: Italian Law requires the payment of a tourist tax amounting to €2.50 per person per night, not included in the total cost of the booking, to be paid directly to the Hotel. Children of less than 14 years of age are exempt from the tourist tax.


There is always the possibility of an unforeseen event prior to any trip. Delays in departure, cancellation or interruption of your stay may render you liable to the payment of penalties. We would advise you to take into consideration our travel insurance scheme “Europäische Reiseversicherung AG” which also covers a Covid-19 illness before arrival.