Useful Information

Cancellation policy

  • For a definitive reservation a confirmation deposit of 30% of the booking cost will be required.
  • Prepaid Offers require a deposit of 100%.
  • Reservations including deposit can be postponed for a future stay up to 7 days before arrival, but will not be refunded.
  • Cancellations made after this date will lose the deposit and 100% of the booking cost will be charged.

Method of payment and taxes

Deposit payments: can be made easily by credit card HERE. Only VISA and Mastercard credit cards are accepted as online payments.

Method of payment: At check out we accept payment in cash (up to € 1.999,00), cheques, cash cards, Visa and Euro/MasterCard and American Express.

Taxes: Italian Law requires the payment of a tourist tax amounting to €2.50 per person per night, not included in the total cost of the booking, to be paid directly to the Hotel. Children of less than 14 years of age are exempt from the tourist tax.


There is always the possibility of an unforeseen event prior to any trip. Delays in departure, cancellation or interruption of your stay may render you liable to the payment of penalties. We would advise you to take into consideration our travel insurance scheme “Europäische Reiseversicherung AG” which also covers a Covid-19 illness before arrival.